This Komodo Kayaking Privacy Policy explains how we collect, use, and protect your personal information. We respect your privacy and believe you should always understand what information you share with us and why. Please take a moment to read this policy so you feel comfortable when visiting our website or getting in touch with us.
In this Privacy Policy, “we”, “us”, and “our” refer to PT Komodo Kayaking Indonesia, the owner and operator of the Komodo Kayaking website and related digital platforms. We are responsible for managing and protecting any personal data collected through our website, communication channels, and online services.
This Privacy Policy applies to anyone who interacts with Komodo Kayaking. This includes visitors to our website, followers on social media, newsletter subscribers, and anyone who shares personal information with us.
It also applies to the handling of personal data by our team, representatives, and partners who manage digital platforms on our behalf, both within Indonesia and internationally.
We only collect personal information when it is reasonably necessary to communicate with you or provide our services. In most cases, we collect information directly from you when you choose to interact with us.
This may happen when you subscribe to our newsletter, request information, contact us through the website, join a promotion, or discuss potential business cooperation.
We may also collect limited technical information when you browse our website. This can include cookies and IP addresses, which help us understand how visitors use the site and allow us to improve performance and reliability.
When you interact with our social media pages, we may see information that is publicly available on your profile. We use this information only for basic communication and general analytics.
The personal information we collect may vary depending on how you interact with us. It can include your name, email address, phone number, and general location. In some cases, it may also include messages you send us, feedback, or preferences related to travel interests.
If you subscribe to our newsletter, we may collect basic contact details and anonymous website activity data to improve our communication. If you contact us with a question or concern, we will collect the information needed to respond.
We use personal information only for the purpose for which it was collected. This includes responding to enquiries, providing requested information, sending updates you have opted into, and improving our website and services.
We may also use aggregated and anonymous data for internal research, reporting, and planning. This helps us understand what works well and how we can improve the experience for future visitors.
We do not sell personal data to any third party. In limited cases, trusted service providers may process data on our behalf, such as website hosting or email services. These providers are required to keep your information secure and confidential.
Our website uses cookies to support basic functionality and improve user experience. Cookies help the site remember preferences and understand how visitors navigate the website.
You can choose to disable cookies through your browser settings. Please note that some features of the website may not work as intended if cookies are disabled.
We take reasonable steps to protect personal information from misuse, loss, or unauthorized access. This includes technical and organizational measures designed to keep data secure.
While we do our best to protect information, no internet-based system can be guaranteed to be completely secure. We encourage users to take care when sharing personal data online.
You have the right to request access to the personal information we hold about you. You may also ask us to update or correct information that is inaccurate or incomplete.
To do this, please contact us through the Contact Us page. We will respond within a reasonable time and provide the requested information where appropriate.
You may request the deletion of your personal information at any time. Once requested, we will remove your data unless we are required to retain it for legal or operational reasons. If we are unable to delete certain data, we will explain why.
Please note that deleting your data may limit our ability to provide personalized communication or services in the future.
We retain personal information only for as long as necessary to fulfill its purpose. Website cookies are automatically cleared after a limited period, generally up to 120 days, to ensure data remains relevant and up to date.
Our website may contain links to third-party websites or embedded content such as videos or images. When you interact with this content, the third party may collect data according to their own privacy policies.
We are not responsible for the privacy practices of external websites and encourage you to review their policies separately.
Our website may use Google services for analytics or advertising purposes. Google collects and processes data according to its own privacy policies. You can manage or opt out of Google advertising preferences through Google’s settings and opt-out tools.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. If the changes are significant, we may notify you through appropriate channels.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us through the Contact Us page. We are always happy to explain how we handle your information.
